Privacy Policy

Introduction

Talent Quarter (“the Company”, “we”, “us”, “our”) is committed to protecting personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs)., and the Privacy and Other Legislation Amendment Act 2024. This policy explains how we collect, use, disclose, store, and protect personal information, and outlines your rights under the updated privacy framework.

1. Purpose of This Policy

This Privacy Policy describes how Talent Quarter manages personal information for:

  • Jobseekers
  • Clients
  • Referees
  • Website users
  • Contractors and suppliers

 

It also outlines our obligations under the updated Privacy Act, including:

  • enhanced transparency requirements
  • strengthened security and retention obligations
  • new rules for automated decision‑making
  • updated overseas disclosure requirements
  • new rights and protections for individuals

2. Information We Collect

We only collect information that is reasonably necessary for our recruitment, on hire, and workforce management activities. We do not collect information simply because it may be useful in the future.


2.1 For Jobseekers

We may collect:

  • Contact details
  • Work history, skills, qualifications, and experience
  • Reference information and performance feedback
  • Skills, aptitude, or medical assessment results
  • Work preferences, availability, and expectations
  • Sensitive information (e.g., health or criminal history) where relevant and lawful

 

2.2 For Clients

We may collect:

  • Contact details
  • Company information
  • Service preferences and workforce requirements
  • WHS documentation (e.g., certificates of currency)


2.3 For Referees

We may collect:

  • Contact details
  • Employment verification information
  • Opinions about a jobseeker’s performance, conduct, and suitability


2.4 Website Users

We may collect:

  • Information submitted via forms
  • Cookies
  • and analytics data
  • Browsing behaviour
  • Job alerts and subscription preferences

We do not collect unnecessary identifiers or biometric data unless required by law.

3. How We Collect Personal Information

We collect information:

  • Directly from you (forms, CVs, interviews, emails, online submissions)
  • From trusted third parties (e.g., background checks, training providers)
  • From publicly available sources (e.g., LinkedIn, websites, directories)
  • Through automated systems supporting our recruitment processes
  • Through cookies and analytics tools

 

We will notify you when information is collected from third parties where required.

4. How We Use Personal Information

We use personal information for purposes including:


4.1 For Jobseekers

  • Assessing suitability for registration and work opportunities
  • Validating qualifications, experience, and references
  • Managing placements, performance, and training needs
  • Conducting assessments (including medical or background checks)
  • Managing complaints, incidents, and insurance matters
  • Providing references
  • Meeting statutory and reporting obligations
  • Marketing relevant services


4.2 For Clients

  • Delivering recruitment and workforce services
  • Managing business relationships
  • Meeting compliance and WHS obligations
  • Marketing relevant services


4.3 For Referees

  • Verifying identity and authority
  • Assessing jobseeker suitability
  • Recruitment and screening functions

5. Automated Decision Making and AI

In line with the 2024 Privacy Act reforms, we disclose that Talent Quarter may use automated tools to support recruitment processes, including:

 

  • CV formatting tools
  • Candidate scoring or ranking systems
  • Automated communications
  • Credential verification integrations

 

These tools do not make final hiring decisions. Human review is always applied before any decision that significantly affects an individual.

 

We will update this section as new regulatory requirements commence (mandatory by December 2026).

6. Cookies, Analytics and Tracking

We use first‑party cookies and analytics tools (including Google Analytics) to:

 

  • Improve website functionality
  • Understand usage patterns
  • Support job search and navigation features

 

Google Analytics does not collect personally identifiable information. Users may opt out using Google’s browser add‑on.

7. How We Store and Protect Information

We take reasonable technical and organisational measures to protect personal information, including:

 

  • Role‑based access controls
  • Multi‑factor authentication
  • Strong password enforcement
  • Automatic device locking
  • Secure cloud‑based systems
  • Encrypted data transfers
  • Secure disposal of hard‑copy documents
  • Immediate revocation of access upon employee termination

 

These measures reflect the strengthened security obligations introduced in the 2024 reforms.

8. Overseas Disclosures

Some personal information may be disclosed to overseas recipients, including:

 

  • Cloud service providers
  • International Talent Quarter offices
  • Background screening providers

 

We take reasonable steps to ensure overseas recipients protect personal information. We also comply with the new “whitelist” mechanism for countries deemed to have adequate privacy protections.

Where required, we will seek your consent before overseas disclosure.

9. Disclosures to Third Parties

We may disclose personal information to:

 

  • Clients
  • Referees
  • Related entities
  • IT and software providers
  • Background screening agents
  • Legal and professional advisors
  • Insurers and superannuation providers
  • Auditors

 

We require contracted service providers to comply with privacy obligations.

 

We do not disclose personal information for malicious purposes and comply with new anti‑doxxing laws introduced in 2024.

10. Access & Correction

You may request access to your personal information, subject to lawful exceptions. We may refuse access where:

 

  • It would breach another person’s privacy
  • It contains confidential evaluative material
  • It would be unlawful to provide it

 

You may request correction of inaccurate, incomplete, or outdated information. We will take reasonable steps to update it.



11. Complaints

If you believe your privacy has been breached, you may contact:

Compliance & Governance Lead

Email: governance@talentquarter.com

 

We will:

  • Acknowledge your complaint
  • Verify your identity
  • Investigate the matter
  • Respond within a reasonable timeframe (usually 30 days)

 

If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC).

12. Changes to This Policy

We may update this policy to reflect legislative changes, including future APP Codes and the Children’s Online Privacy Code. Updates will be published on our website.

13. Contact Us

SYDNEY
A: Level 7, 20 Hunter Street, Sydney NSW 2000 
T: 02 9549 5700
E: hello@talentquarter.com


  PERTH
A: Level 10/111 St Georges Terrace, Perth WA 6000
T: 08 9381 4343
E: hello@talentquarter.com