Beyond the Policy: The Under-16 Social Media Rules and What We’re Seeing in Care

Chris Oliveira • February 16, 2026

By Sue Healy | Talent Quarter Thought Leadership Series

Three smiling young people outdoors, with text overlay titled: Beyond the Policy: The Under-16 Social Media Rules.

Australia’s new social media restrictions for under-16s, introduced in late 2025, are one of the most significant shifts we’ve seen in the youth digital landscape in years.


Like many changes designed to protect young people, the intent is absolutely sound. Reducing exposure to cyberbullying, harmful content, and unhealthy online behaviours is something most of us would support.


But whenever we see major social shifts affecting young people, I believe it’s important to pause and consider the human impact - not just the policy outcome.


Because for many young people today, social media isn’t simply entertainment. It is connection. It is identity. It is belonging. And for some young people - particularly those who may already feel isolated, vulnerable, or different - it can also be a lifeline to peer support and community.


So when access to that changes, emotions and behaviours often change with it.


What this shift may look like on the ground

In the youth, disability, and community sectors, we know that policy changes rarely land neatly. They land in real homes, real services, and real lives. And when a young person experiences frustration, anxiety, confusion, or anger in response to change, the people who often sit closest to that experience are support workers. At Talent Quarter, we see these moments play out through the workforce who support young people every day. Our on-hired staff build trusted relationships with the children and young people they care for. They’re often the ones having the real conversations - helping young people make sense of change, manage big feelings, and stay safe through uncertainty.

These are not small moments. They’re moments that shape stability, trust, and wellbeing.


Supporting young people starts with supporting the workforce

I’ve always believed that if we want to improve outcomes for the people receiving care, we must equally focus on supporting the people delivering it. This shift highlights just how important it is that staff feel informed, confident, and supported in the environments they work in. When they do, the quality of care, connection, and stability for young people improves naturally. And when they don’t, the pressure doesn’t disappear - it simply moves somewhere else. It lands on workers, teams, services, and ultimately on the young people themselves. Workforce wellbeing and community wellbeing are deeply connected. You can’t have one without the other.


There is also an opportunity here

Periods of disruption can be difficult, but they also create space for meaningful conversations.

Conversations about:

  • digital wellbeing
  • resilience
  • healthy connection
  • identity
  • and confidence outside of online environments


These are not easy conversations. But they are important ones. And they are conversations where trusted carers and support workers play an incredibly valuable role.


A human-centred lens for an evolving world

Legislation will continue to evolve as society changes. Technology will continue to move faster than policy.

What remains constant is the need for compassionate, informed, human-centred care — care that helps young people feel safe, heard, and supported.


At Talent Quarter, we talk often about care sitting at the centre of what we do. For me, that means recognising the people doing the work, and ensuring they are equipped, supported, and valued - especially during periods of change.

Because when the workforce is supported, young people feel it. Families feel it. Communities feel it. And the outcomes improve.


What are you seeing?

I’d be genuinely interested to hear how others across the youth, disability, and community sectors are thinking about this shift - and what you’re seeing on the ground.



What conversations are emerging? What challenges are surfacing? And what support do workers need right now to navigate it well?


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