Making Christmas Easier for the People You Support: Practical Tips for Youth & Disability Workers

Chris O • December 15, 2025

Approximately one in five Australians live with disability as per the latest data from the Australian Bureau of Statistics. The festive season can be fun, but for many young people and individuals living with disability, Christmas can also feel a little overwhelming - as you probably know! Changes to routine, busy environments and heightened emotions can make this time of year challenging. As support workers, it’s often the really small but thoughtful things that make the biggest difference.


Here are a few tips for this time of year. You might already know (and do) many of these, but they’re always worth keeping in mind.


Stick to Familiar Routines Where You Can

Even small changes can feel big during Christmas. Where possible, keep routines consistent and give plenty of notice when things need to change. Clear communication and preparation can go a long way.


Watch for Sensory Overload

For some people with autism spectrum disorder, meeting new people, loud music, crowded spaces and bright decorations can be overwhelming. Due to the nature of Christmas, social situations are difficult to avoid, but putting the right strategies in place can help make Christmas more enjoyable for everyone. Offering quieter spaces, lowering noise levels, or supporting the use of headphones or sensory tools can help people feel more comfortable.


Let Choice Lead the Way

Not everyone wants to celebrate in the same way-and that’s okay. Give the people you support the choice to join in, take a break, or opt out altogether. Feeling in control helps reduce stress.


Think About Accessibility Early

Whether it’s a community outing or a small activity at home, making sure spaces are accessible and suitable helps prevent unnecessary pressure and keeps things running smoothly. Additionally, if some activities such as driving around to see Christmas lights prove to be challenging for guests with mobility issues, consider choosing a different activity that is more accessible. 


Check In and Keep It Real

Christmas can bring up mixed emotions. A simple check-in, a listening ear, or a calm presence can make a real difference during this busy time.


Focus on What Matters

Christmas doesn’t have to be perfect. Meaningful moments, genuine connection and a sense of inclusion matter far more than sticking to a set plan or ticking boxes. For the people you support, feeling safe, respected and understood is often more important than participating in every activity or tradition. Taking the pressure off expectations and meeting people where they’re at can help create moments that feel calm, positive and truly meaningful-whatever Christmas looks like for them.


At Talent Quarter, we’re proud of our youth and disability support workers who show up with empathy, flexibility and professionalism - especially during high-demand periods like Christmas. Your work helps create inclusive, supportive environments where people feel safe and valued. We would love to also thank you for the care, patience and compassion you show every day—especially during this busy time of year. Supporting young people and individuals living with disability takes a very special kind of person, and your work does not go unnoticed. You are truly appreciated!

Looking after yourself is also important! If you are concerned about your mental health, call Lifeline for free 24/7 counselling support on 13 11 14. Alternatively, you can call Beyond Blue on 1300 22 4636 or visit the Beyond Blue website for an online chat.

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By Chris O March 19, 2026
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By Chris O March 19, 2026
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By Chris Oliveira March 5, 2026
Meet Catherine Harris: The Leadership Mind Behind Project Roar At Talent Quarter, we really do believe strong workforce outcomes are driven by strong leadership. As part of our commitment to delivering meaningful value beyond recruitment, we’re proud to partner with Catherine Harris, Founder of Project Roar , to deliver a quarterly Leadership Masterclass Series focused on strengthening leadership capability across the sectors we support. Exciting! This initiative reinforces an important objective for us, which is to deepen our client relationships through high-impact learning opportunities , helping organisations build stronger leadership capability across the sectors we support. With over 20 years’ experience in career and leadership development, Catherine brings practical, outcome-focused insights that help organisations build high-performing, engaged teams. Ahead of the upcoming series, we sat down with Catherine to learn more about her background, her approach to leadership, and what participants can expect. Q&A with Catherine Harris For those who may not know you, can you tell us a little about your background and what led you to found Project Roar? I’ve spent my entire career at the intersection of talent and leadership. I built my early career in recruitment before moving into senior internal talent roles, including heading up the Talent Acquisition function at Singtel Optus. I led a leadership team responsible for all national hiring, from call centre through to C-suite, and what that experience really gave me was a front-row seat to what great leadership looks like and, just as importantly, what happens when it’s missing. You see the impact every day - in who stays, who leaves, who thrives, and who disengages. It almost always comes back to the leader. From there I moved into a Business Manager role supporting one of the senior executives at Optus, which sharpened my commercial thinking and gave me a deep understanding of how leadership plays out at the executive level - the pressures, the decision-making, and the ripple effect a leader has across an entire organisation. When I made the decision to leave corporate and eventually start Project Roar, I knew I wanted to focus on leadership and career coaching. I’d seen too many talented people get promoted into leadership roles with no development, no support, and no toolkit - and I wanted to change that. I now work with individuals and organisations to build stronger, more confident leaders and help people forge successful careers. What can participants expect to walk away with from this Masterclass Series with Talent Quarter? Honestly, the thing I’m most excited about is that we’re giving people development they wouldn’t normally prioritise. We all know how it goes - leadership development is important, but it keeps getting bumped for the “real work.” This series removes that barrier. It’s bite-sized, practical, and designed to fit into a busy schedule through a lunch-and-learn format . Across the four sessions, participants will build real, usable skills: how to delegate with clarity and confidence , how to have courageous conversations around underperformance , how to lead with positivity and a growth mindset , and how to communicate strategically to keep teams aligned and engaged . These are the everyday leadership moments that make-or-break team performance, and participants will leave each session with something they can apply straightaway. What’s one practical insight or shift you’re excited to share with participants? The shift I see time and again in my coaching work is when leaders realise that the things holding them back aren’t big, complex strategic problems. They’re the everyday leadership moments they’re not getting right. They’re hanging onto tasks instead of delegating with clarity. They’re avoiding the tough conversation because they’re hoping the problem will sort itself out. They’re communicating reactively instead of strategically. Or they’re so focused on putting out fires that they’ve lost sight of the kind of leader they actually want to be. What I love about this series is that each session tackles one of those moments head-on. What’s one common mistake organisations make when developing leaders? Simply not doing it. That’s the honest answer. Organisations will invest heavily in hiring the right people. They’ll invest in systems and technology. But when it comes to actually developing the leaders who are responsible for driving performance and culture every single day, it falls off the priority list. People get promoted into leadership roles because they were brilliant at their previous job, and then they’re just expected to figure it out. There’s no structured development, no coaching, no investment in the skills that leadership actually requires - things like delegation, communication, giving feedback, and navigating change. And then we wonder why engagement drops or performance stalls. If you want strong leaders, you have to build them. It doesn’t happen by accident. What’s Coming Next? As part of this partnership, Talent Quarter and Project Roar will be launching a quarterly four-part Leadership Masterclass Series designed to equip leaders with practical tools they can apply immediately in their roles. The first webinar, The Art of Delegation , will focus on helping leaders delegate with clarity and confidence by setting clear outcomes, defining ownership, and empowering their teams to take responsibility. In the lead-up to the webinar and masterclass series, we’ll also be sharing a series of leadership insights and perspectives from Catherine , giving our community a preview of the thinking and practical strategies that will be explored further during the sessions. Strengthening Leadership Across Health and Care Through this Masterclass Series, Talent Quarter aims to equip leaders with practical tools that can be applied immediately , strengthening performance, communication and team effectiveness across health and care organisations. We’re excited to partner with Catherine Harris and look forward to supporting our clients and partners through this initiative - continuing to invest in leadership capability across the sectors we serve. Stay tuned for the next instalment in this series!
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