Raising the Standard in Permanent Healthcare Recruitment: Meet Mandy Sheen
Chris O • September 8, 2025
At Talent Quarter, we’re passionate about connecting people with opportunities that truly transform their lives. Our newly appointed Head of Permanent Recruitment, Mandy Sheen, with more than 30 year of experience bringing a wealth of expertise and wisdom to the role.
Mandy leads our dedicated team of permanent recruitment consultants at Talent Quarter who bring specialist knowledge across allied health, social work and mental health, nursing and professional services. Together, they are servicing healthcare organisations across Australia.
Mandy’s appointment marks a pivotal moment for Talent Quarter as we expand our
permanent recruitment offering. With her leadership, and the dedicated team supporting her, we’re setting new standards for how healthcare organisations find, and keep - the right talent. Read on for a short Q&A with Mandy and get to know Mandy a little better.
Mandy, you’ve worked in recruitment for 30 years. What keeps you passionate about permanent placements?
It’s the opportunity to change lives in a truly lasting way. Helping someone secure a permanent role means supporting them in building a long-term career for themselves, security for their families, for me, it’s not just filling a position - that’s what motivates me every day.
Looking back, what’s the biggest lesson you’ve learned as a recruitment specialist about helping people build long-term careers?
Listen. Give options. And listen again. People’s priorities, needs, and wants change throughout their careers, so never assume. That’s also what makes Talent Quarter unique, our team takes time to listen deeply to both candidates and clients. We don’t just match CVs to jobs; we take the time to understand people’s evolving goals and help them grow into roles where they’ll thrive.
How has the recruitment industry changed since you started?
The basics haven’t changed - relationships are still everything. Technology has made us more efficient, but not always in a good way. Skills can be matched by software, but the real key to long-term success is culture fit. That’s something only genuine conversations can uncover.
Mandy’s take for Job Seekers
From your experience, why does a permanent role offer more than just stability?
Because it’s about more than just a paycheck. Permanent roles offer:
- Training and development opportunities
- Mentorship and guidance
- Recognition and reward
- A sense of belonging through teamwork
At the same time, we know that locum and contract roles play an equally important part in healthcare careers - offering flexibility, variety, and the chance to quickly build experience.
A permanent role simply provides another pathway, giving those who want long-term growth the space to invest in themselves and their future.
If you’re considering a permanent move, ask yourself three questions:
- Does this role align with my long-term career goals?
- Does the company culture support my values and growth?
- Is the salary fair, but not the only reason to stay?
What common mistakes do candidates make - and how can they avoid them?
Chasing the $$$. I often meet candidates who are leaving roles due to poor culture, no progression, or lack of training. Then they accept a counteroffer with more money, but money doesn’t solve issues like lack of growth or toxic environments. At Talent Quarter, we coach candidates to think about the why behind their career moves and help them make decisions that align with their long-term future.
If you could give one piece of advice to someone considering a permanent move, what would it be?
Think about what’s really important to you in a healthcare career, whether that’s working in an organisation with a supportive patient-first culture, access to training and professional development, or fair and sustainable pay. Choose a role that allows you to grow your skills and deliver better care, while aligning with your long-term career goals, not just your
short-term needs.
Mandy’s take for Employers
What difference does the right permanent hire make to a business?
The right hire boosts productivity, lifts morale, and drives revenue. A great hire creates a ripple effect across the team - and across patient care outcomes.
What do clients often underestimate about permanent recruitment?
The true cost of the wrong hire - it’s not just financial, it can impact culture, team morale, and patient care. That’s why at Talent Quarter we:
- Take time to deeply understand your business needs and culture
- Use a consultative process that goes beyond skills-matching
- Provide a comprehensive aftercare program to support retention
This approach has already helped our clients save significantly on recruitment costs, while building stronger, more engaged teams.
Where do you see the biggest opportunities for employers to attract great talent?
Open and honest communication. No role is perfect - and that’s okay! Being upfront helps you attract and retain the right people. Also, don’t just try to replicate the last person in the role. The world is changing quickly, and fresh perspectives are what keep businesses relevant. At TQ, we help employers look ahead, not backwards.
Lastly, if you weren’t in recruitment, what career could you see yourself doing?
Sand biologist - as long as it only encompasses lying on the sand at the beach!
The Talent Quarter Difference
It’s that mix of humour and humanity that makes Mandy such a strong industry leader. Her experience shows that while technology may evolve, the heart of recruitment is still human connection, that’s where the impact lies.
As Mandy says:
“If you’re going to do something, do it right. I’m competitive, and I always strive to be the best - for my candidates, my clients, and my team.”
Ready to Grow with Us?
With Mandy leading our Permanent Recruitment division, we’re proud to be raising the standard of healthcare recruitment, strengthening our clients’ teams, creating lasting opportunities for candidates, and making #connectionswithimpact in the communities we serve.
Whether you’re a healthcare professional looking for a meaningful permanent role, or an organisation ready to strengthen your workforce with the right long-term talent, Talent Quarter is here to help.
📩 Get in touch with our Permanent Recruitment team today.
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In today’s world of work, careers are no longer linear. Roles evolve. Industries shift. Skills that mattered five years ago may not be enough today. This is where a growth mindset becomes one of the most valuable tools you can bring to your career. What is a growth mindset? A growth mindset is the belief that skills, capability, and confidence can be developed over time. People with a growth mindset: Stay curious Seek out learning opportunities View challenges as part of progress Learn from feedback and setbacks In contrast, a fixed mindset assumes that ability is static, that you’re either “good at something” or you’re not. The concept comes from the work of Dr Carol Dweck, a world-renowned psychologist who studied how people respond to challenge and failure. Her research showed that long-term success is driven less by innate talent, and more by how people approach learning, effort, and growth. In simple terms: It’s not about where you start, it’s about how you respond. Why a growth mindset is so valuable in the workplace Workplaces today are constantly changing. New systems, new expectations, new ways of working. A growth mindset helps individuals navigate this change with confidence rather than fear. Here’s how it shows up in practice: Greater resilience and adaptability - People with a growth mindset see setbacks as temporary. Instead of internalising failure, they ask: What can I learn from this? This makes it easier to recover, recalibrate, and move forward. Stronger learning and development - A growth mindset encourages continuous skill development. Whether that’s learning new technology, stepping into leadership, or expanding your commercial thinking. Increased innovation and creativity - When people aren’t afraid of getting things wrong, they’re more willing to experiment, contribute ideas, and think differently. Better collaboration - Growth-minded individuals are more open to feedback and knowledge sharing, which strengthens teamwork and trust. Improved performance over time - Rather than chasing perfection, a growth mindset focuses on progress, and that’s what sustains performance. Dr Dweck’s research also shows that employees in growth-oriented cultures are: More likely to trust colleagues More committed to their organisation More willing to take smart risks More likely to experience innovation What this means for you as a candidate Whether you’re actively job searching, exploring your next step, or simply thinking about what’s next, a growth mindset plays a key role in how you show up. Hiring managers aren’t just assessing what you’ve done. They’re assessing how you learn, adapt, and grow . A growth mindset helps you: Talk confidently about skills you’re developing Frame challenges as learning experiences Show curiosity rather than defensiveness Demonstrate potential, not just past titles Practical ways to build a growth mindset in your career 1. Reframe challenges - Instead of “I’m not good at this,” try: I haven’t mastered this yet. 2. Ask for feedback…and use it - Feedback isn’t criticism, it’s information. The strongest candidates use it to refine, not retreat. 3. Focus on progress, not perfection - Career growth is iterative. Waiting until you feel “ready” often delays momentum. 4. Value effort and learning, not just outcomes - What you learn along the way often matters more than the immediate result. 5. Be open about what you’re developing - You don’t need to have every skill, but you do need to show willingness to learn. A final thought A growth mindset doesn’t mean ignoring challenges or pretending everything is easy. It means believing that your career is something you can shape - through learning, reflection, and action. And in a world of constant change, that belief is one of your greatest assets. If you’re navigating your next move and want support along the way, working with a recruiter who understands both capability and potential can make all the difference. Your career isn’t fixed. And neither is what’s possible next.
We recently welcomed Greg to the Talent Quarter team, where he specialises in senior and executive appointments across the Welfare and Not-for-Profit sector. With more than 25 years’ recruitment experience across London and Sydney, Greg brings deep search expertise, a strong commercial background, and a genuine passion for purpose-driven organisations. Here’s a quick Q&A to get to know him a little better: Q: What attracted you to working in the Welfare and Not-for-Profit sector? I wanted my work to have a more direct social impact. The organisations in this sector do incredible work, and placing strong leaders who can drive meaningful change is incredibly rewarding. Q: What areas do you typically recruit for? I focus on senior and executive appointments across Child, Adult and Family Services, Domestic Violence, Mental Health, Aged Care and Disability Services. These are complex environments where leadership really matters. Q: What do you look for in great leaders within this sector? Great leaders in this sector combine strong strategic thinking with genuine empathy. They understand the complexity of working within community services and can balance operational demands, regulatory requirements, and the human impact of their work. I look for leaders who can build resilient teams, create safe and inclusive cultures, and make thoughtful decisions in high pressure environments. The best leaders are those who stay connected to the purpose of the work supporting vulnerable individuals and communities while still driving sustainable organisational outcomes. Q: From your perspective, what insights can you give us from the Welfare and Not-for-Profit sector right now? The sector is seeing a significant increase in demand for services, particularly in areas like mental health, domestic violence, housing and disability support. At the same time, organisations are facing funding constraints and workforce shortages, which is putting pressure on teams and leadership. As a result, there’s a growing need for leaders who can navigate complexity balancing strong governance and financial sustainability with a clear focus on purpose and impact. Organisations that invest in capable leadership and resilient teams are the ones best positioned to meet the increasing demand and continue delivering meaningful outcomes for the communities they serve. Q: A quick personal one – how do you like to spend your time outside of work? Outside of work, I’m usually balancing early mornings and late nights following Arsenal (often heartbreakingly), walking everywhere with my hyper-active dog, and trying to keep up my swimming laps. I’m also a keen BBQer and a strong interest in a good wine and a great restaurant. If you’re an organisation looking for senior or executive leadership in the Welfare and Not-for-Profit sector, or a candidate exploring your next leadership opportunity , Greg would love to connect. 📩 Feel free to reach out to start the conversation with Greg here: Phone number: 0482 077543 Email: greg.forster@talentquarter.com.au
This blog marks the second instalment in our Leadership Series with Catherine Harris from Project ROAR . If you haven’t already, we recommend starting with our first blog, How to Quiet Self-Doubt in Your Career, which explores practical ways to build confidence and navigate uncertainty at work. Over the coming weeks, we’ll continue sharing a new blog each week in the lead-up to Catherine’s upcoming masterclass, The Art of Delegation. This session will focus on how to delegate with clarity and confidence-by setting clear outcomes, defining ownership, and empowering your team to take responsibility. Catherine will expand on these ideas in her webinar on 29 April, sharing practical, actionable insights to help leaders delegate more effectively and build high-performing teams. ____________________________________________________ At different points in your career, the context changes. You might be between roles. Exploring options quietly while still employed. Or positioning yourself for a step up. But the underlying truth stays the same - your next opportunity often comes from how clearly you articulate your value, who knows your story, and how intentionally you manage your next move, not just what’s written on your resume. Applying for roles is part of the process. It’s rarely the whole strategy. The people who gain momentum faster tend to approach their careers with intention…not urgency, but direction. Below are three practical strategies that consistently help people feel clearer, more connected, and more in control of what comes next. 1. Use Your Network With Purpose - Your network isn’t a safety net, it’s a working asset. Not in a transactional way, but in a relational one. Strong networks create visibility, context, and advocacy. They help people understand where you’re headed, not just where you’ve been. A few grounding principles: a) Start where you are - If you’re employed, strengthen internal relationships. Talk with leaders, peers, and teams adjacent to your own. If you’re exploring externally, reconnect with former colleagues, clients, and industry contacts. b) Be clear about what you’re exploring - Clarity helps others help you. “I’m exploring Clinical Services Manager roles in Sydney” is easier to respond to than “I’m open to something new.” c) Stay visible in low-effort ways - Sharing an article, congratulating someone on a role change, or making an introduction keeps you present without needing an ask. Practical prompt: This week, reconnect with three people you haven’t spoken to in a while. Share a brief update and ask what they’re working on. 2. Get Clear on Your Positioning - If someone asked you to describe what you do, and where you’re heading, could you do it simply and confidently? A positioning statement isn’t about impressing. It’s about helping others quickly understand your value. Think of it as the bridge between your experience and your next step. A useful structure: · Current: What you’re currently doing (or most recently did) · Past: The experience and strengths you bring · Future: The kind of opportunity you’re moving toward When this is clear, conversations become easier. Introductions become more relevant. And opportunities feel less accidental. Practical prompt: Write a short positioning statement and practise saying it out loud. Use it in conversations, interviews, and internal discussions about growth. 3. Manage Your Career Like a Project - Careers benefit from the same thinking we apply to meaningful work. Clear goals. Defined actions. Regular check-ins. Instead of holding everything in your head, treat your next move as a project with structure. Start here: a) Clarify the goal - Are you aiming for progression where you are, a move to a new organisation, or a broader shift? b) Break it into actions - Resume updates. Conversations. Skill development. Interview preparation. c) Create accountability - Set regular time to review progress - with yourself, a mentor, or someone you trust. d) Adjust as needed - If something isn’t working, refine the approach rather than questioning your capability. Practical prompt: Create a simple 30-day plan with a small number of weekly actions. Progress builds confidence when it’s visible. A final thought Careers rarely move in straight lines. Momentum comes from clarity, not pressure. When you approach your career with intention, rather than waiting for the right moment, opportunities tend to surface more naturally. Your experience already has value. Managing it thoughtfully is how others come to see it. And that’s often where the shift begins.
